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Administrative Regulations Home Term Contracts: Hearing Procedures for Termination Mid-Contract Software Acquisition Private Space Designation and Use Work Breaks Web Content Management Video Vehicle Usage Vacation Travel Procedures Travel Card Trademarks and Photographs Tobacco Use Tax Sheltered Annuity Program Surveillance Cameras Substantive Change Procedure (SACSCOC) Student Per-Term Credit Hour Limits Student Employment: Federal Work-Study Student Dress Code Student Complaints Student Attendance and Class Participation Social Media Guidelines Sick Leave Pool Administrative Guidelines Sick Leave Assistance Animals - Service Animals Annual Security and Fire Safety Report Scholastic Probation or Suspension Scholastic Integrity Safety Manual Responsibilities of Student Organization Advisors Research Security Program Framework Access to Educational Records of Deceased Students Records Retention Schedules and Management Training Recording of Class Lectures by Students Quiet Hours and No Loitering Purchasing Procurement Card (P-Card) Printing Guidelines Payment of Medical Care Costs for Student Athletes Parking and Traffic Regulations Outside Employment Excused Absences for Students Called To Active Military Service Blinn Announcement (Mass Email) Guidelines Building Access Key and Card Regulation Institutional Scholarships/Pell Grant Award Coordination Information Resources Acceptable Use, Security and Copyright Infringement Incivility Protocol Hiring Manager’s Guide For Faculty and Staff Graduation General Educational Development Test Administration Flexible Work Schedules Financial Support for Student Organizations Final Course Grade Appeal Faculty Workload, Teaching Load, and Office Hours Faculty Professional Development Unearned Tuition Assistance Funds Facility Naming Rights Externally Funded Grants and Contracts Expulsion of Students from Class Expressive Activities on Campus by Students and Employees Employee Progressive Discipline Employee Performance Evaluations Assistance Animals - Emotional Support Animals Cell Phone Allowances Emergency Response Plan Employee Book Voucher Emergency Procedures Manual Athletic Department Drug Testing Drug and Alcohol Prevention Program (DAAPP) Disposal of Property Display Screen Guidelines Discretionary Time Direct Deposit, Payroll Capital Asset Guidelines Campus Security Authorities Campus Carry Information Systems and Services Information Systems and Information Integrity Information Systems and Communications Protection Information Systems Supply Chain Risk Management Information Systems Security Planning Administrative Organization Plan - Councils and Committees Information Systems Security Assessment and Authorization Information Systems Risk Assessment Prohibited Technologies and Covered Applications Information Systems Media Protection Information Systems Maintenance Information Systems Security Program Information Resources Acceptable Use, Security and Copyright Infringement Information Systems Incident Response Information Systems Identification and Authentication Information Access Control Photo Identification (ID) Card Faculty Credentialing Procedures Blinn Alert Notification Student Code of Conduct Approved Vendors for Apparel and Promotional Items Alternate Work Location Admission Requirements and Registration Eligibility Web Accessibility Board Policy/Administrative Regulations Development and Approval Quarantine Leave for Certain Law Enforcement and EMS Personnel Outdoor Intramural Spaces Guidelines Name, Image, and Likeness Indoor Tabling Guidelines Hazing Prevention Credit by Examination, Prior Learning Assessment, Awarding Credit Additional Education During Term of Employment Post Accident Drug and Alcohol Testing Personal Leave Prohibition Against Inducements, Commission and High-Pressure Recruitment Tactics for Service Members Continuity of Operations Plans Employee Complaints Community Users of the Blinn College Library College District Closures College District Brand Guidelines College Catalog Policy Information Systems Physical and Environmental Protection Information Systems Personnel Security Information Systems Contingency Planning Information Systems Configuration Management Information Systems Awareness and Training Information Systems Audit and Accountability Awarding Incomplete Grades Athletic Awards Criteria Assessment of Instructional Programs and Courses Board Policy CS - Information Systems

Employee Complaints

BLINN COLLEGE ADMINISTRATIVE REGULATIONS MANUAL

SUBJECT: Employee Complaints
EFFECTIVE DATE: June 20, 2018; amended March 26, 2026
BOARD POLICY REFERENCE: DGBA

Purpose

Blinn College is committed to fostering an enjoyable work environment for all. To that end, the College District encourages open, professional communication between co-workers and supervisors. The College District acknowledges that problems can and do arise, however. The procedure outlined in this regulation addresses those instances.

Definitions

A “complaint” is a written request for the resolution of an issue regarding an employee’s work conditions. Examples include issues with: the interpretation of College District administrative procedures; job duties, responsibilities, assignments, evaluation, and compensation; workplace safety, and/or environmental concerns. The employee complaint process is described in this administrative regulation.

A “grievance” is a written request for the resolution of an issue related to one’s employment status within the College District such as probation, suspension, and/or termination. The employee grievance process is described in Board Policy DGBA(LOCAL).

Applicability

This regulation applies to complaints that do not fall under the purview of state or federal law. For guidance, please refer to the following Board policies:

Complaints alleging discrimination, including violations of Title IX (gender), Title VII (sex, race, color, religion, national origin), ADEA (age), or Section 504 (disability). [See Board Policies DIAA and DIAB]
Complaints alleging certain forms of harassment, including harassment by a supervisor and violations of Title VII. [See Board Policies DIAA and DIAB]
Complaints concerning retaliation relating to discrimination and harassment. [See Board Policies DIAA and DIAB]
Complaints concerning a commissioned peace officer who is an employee of the College District. [See Board Policy CGF]
Complaints concerning an employment preference for former foster children. [See Board Policy DC]
Complaints arising from the dismissal of term contract faculty members. [See Board Policy DMAA]
Complaints concerning the nonrenewal of term contract employees and those arising from the nonrenewal of term contract faculty members. [See Board Policy DMAB]
Complaints concerning the withdrawal of consent to remain on campus. [See Board Policy GDA]

This regulation does not apply to employee grievances. Please refer to DGBA(LOCAL) for information regarding the College District’s grievance procedure.

Complaint Procedure

An employee with a work-related concern should first attempt to resolve that concern informally with his or her immediate supervisor. The employee and the supervisor should then attempt to engage in open and professional discussion to resolve the concern. If an employee is uncomfortable discussing a concern with the supervisor, the employee may contact the next-level supervisor or the Office of Human Resources or designee for assistance in resolving the concern(s) informally.
If the employee is unable to resolve the concern(s) informally, the employee may file a complaint in writing to the Office of Human Resources or designee. The employee should include any supporting documentation and explanation relevant to the concern(s). Within ten (10) College District business days, the Office of Human Resources or designee will determine whether the employee’s concern(s) rises to the level of a “complaint” as defined above.
If the Office of Human Resources or designee determines that the employee’s concern(s) is a complaint, and the complaint does not fall under the purview of state or federal law or an employee grievance under Board Policy DGBA, the Office of Human Resources or designee will forward the documentation to the Vice Chancellor in the employee’s chain of command.
The Vice Chancellor will review the complaint and determine the appropriate response thereto. The Vice Chancellor may respond via a conference with the employee, a written decision, another method of effectively addressing the employee’s concern(s), or combination thereof.
The decision of the Vice Chancellor is final.